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Artwork provided should be as clear as possible. You should be able to print your artwork at a half page size or larger and show no breakdown of the art. Black and white or color is acceptable.
It should be said that we are able to work with virtually any quality of art. However, the clearer the art, the less time it takes in production. Designs that are likely to be commonly used are not charged for production of art for engraving purposes.  Designs that are commissioned as “exclusive use” or are not likely to be commonly used are charged at a rate of $40 per hour.  The engraving of the art is included as part of any project we do for you.

We are happy to ship to your location anywhere in the United States, including APO addresses.
The client will pay all shipping charges.

Art pieces can be shipped framed without glass, or unframed if preferred.
Due to the special process, unframed pieces require careful handling.
Items that are framed with glass require a package/ship option
which includes insurance.

Shipping charges to be determined at the time of order.

Your complete satisfaction is a high priority at Sundance Engravers. We will repair or accept return (your choice) on any product you are not satisfied with – but it won’t be with “no questions asked”. We will want to know exactly where we can improve our product or service.